Shipping policy

SHIPPING POLICY

Thank you for shopping with Zehra Gems.

Processing Time:

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time:

International shipping usually takes 5–10 business days depending on the destination country and customs clearance.

Shipping Carrier:

We use reliable international courier services such as DHL or FedEx standard Shipping Thailand post and YUN EXPRESS Tracking information will be provided once the order has been shipped.

Customs, Duties and Taxes:

Zehra Gems is not responsible for any customs duties, import taxes, or additional charges applied by the destination country. These charges are the responsibility of the buyer.

Delays:

Delivery times are estimates and may be affected by customs procedures or unforeseen circumstances.

If you have any questions about your shipment, please contact us at:

zehragemstz@gmail.com